Refund policy

Exchanges ONLY within 14 days. No cash or credit card refunds. 

All exchanges must accompany a sales receipt.

Tags and original packaging must be with all exchanged merchandise. We will not accept any exchanges on used or worn merchandise. Some examples of this include pet hair, smoke or perfumed smelling garments. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at simplyscarvesandsuch@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please feel free to contact us for any exchange questions at simplyscarvesandsuch@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can better serve you. We LOVE happy customers!!

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please reach out to us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept exchanges on sale items or gift cards.